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Troubleshooting Cisco Unified Communications (TVOICE)

Exam Number	642-427 TVOICE
Associated Certifications	CCNP Voice
Duration	90 minutes (60 - 70 questions)
Available Languages	English
Register	Pearson VUE
Exam Policies	Read current policies and requirements
Exam Tutorial	Review type of exam questions

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Exam Code: 642-427
Exam Name: Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)
Guaranteed success with practice guides, No help, Full refund!
Cisco 642-427 Exam Cost 301 Q&As
Updated: 07-02,2015
642-427 Practice Exam Detail : 642-427 Exam Cost
NO.1 As a network technician, you should be familiar with various commands. Which command
displays a count of successful and unsuccessful control commands?
A. show mgcp calls
B. show mgcp statistics
C. show mgcp
D. debug mgcp statistics
Answer: B

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Explanation:
ReferencE. TVOICE 2-31

NO.2 Which two log files contain the issues related to audio quality? (Choose two.)
A. diag_CuMixer_*.uc
B. diag_CuNotifier_*.uc
C. diag_CuSysAgent_*.uc
D. diag_SttService_*.uc
E. diag_CuReportDataHarvester_*.uc
F. diag_CuCsMgr_*.uc
Answer: A,F

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NO.3 Which two of the following VoIP gateway platforms are considered to be ISRs? (Select two.)
A. Cisco 2600XM Series
B. Cisco 2800 Series
C. Cisco Catalyst 6500 Series
D. Cisco 3800 Series
Answer: B,D

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NO.4 As a network administrator, you should know the features of H.323 gatekeeper. Which
H.323 gatekeeper feature allows calls to be routed to a specific zone, regardless of the zone prefix in
the address?
A. Technology prefix with hop-off
B. Default technology prefix
C. E.164 registration
D. Subnet scoping
Answer: A

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NO.5 You want to resolve a Lightweight Directory Access Protocol (LDAP) synchronization issue.
Which log file should you use in Cisco Unity Connection (CUC)?
A. diag_CuCmDbEventListener_*.uc
B. diag_CuCsMgr_*.uc
C. diag_Tomcat_*.uc
D. diag_MTA_*.uc
E. diag_CuImapSvr_*.uc
F. diag_CuNotifier_*.uc
Answer: A

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NO.6 Cisco CallManager 5.0 has just been deployed in two locations across a wide-area link. A
distributed model with an intercluster trunk has been used. When you call an IP phone at the remote
site the phone rings, but as soon as the other person picks up the phone, the call is dropped.
Where should you look to diagnose the problem?
A. locations
B. system parameters
C. media resource group
D. Cisco Unified CallManager group
E. Cisco Unified CallManager CTI traces
Answer: C

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NO.7 Please choose four mandatory features of an H.323 gatekeeper from the following items.
A. Admission control
B. Address resolution
C. Bandwidth control
D. Zone management
Answer: A,B,C,D

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NO.8 Refer to the exhibit. You have received a trouble ticket stating that calls to international
numbers are failing. To place an international call, users dial the access code "9," followed by "011,"
the country code, and the destination number. After entering the debug isdn q931 command on the
MGCP gateway, you have the user attempt the call again.
Based on the debug output, what is the most likely cause of this problem?
A. Cisco Unified CallManager is not stripping the access code before sending the call to the gateway.
B. The gateway dial peer needs to prefix "011" to the called number so the PSTN knows this is an
international call.
C. The user's CSS does not permit international calls.
D. The TON is incorrect.
E. The circuit is not configured correctly or has a physical layer issue.
Answer: E

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